Dear Customer,
We hope this message finds you well. We are writing to inform you that we are currently investigating a data breach where personal contact information may have been accessed.
While we want to assure you that there is no threat to your account or funds, it is crucial to be aware of the increased risk of phishing attempts during this time.
In light of this situation, we urge you to be vigilant and take the following precautionary measures:
1. Beware of Phishing Attempts: Do not act on any unsolicited call, email, or SMS that you may receive. Phishing attempts may try to trick you into providing personal information or clicking malicious links.
2. Do Not Share Your Personal Data: Never share your personal information, such as passwords or account details, with any third party.
3. Do Not Click on Suspicious Links: Avoid clicking on any links or downloading attachments from unsolicited messages.
4. No Direct Calls Asking for Personal Information: Neither we nor our partners will ever call you directly to ask for personal information. If you receive such a call, please report it to us immediately.
Please ensure that you only follow information coming from our official email address, which can be validated by the sender line showing contact@solarisgroup.co.uk or no.reply@solarisgroup.co.uk
We are taking this matter very seriously and are working diligently to resolve it. Your security is our top priority, and we will keep you updated with any further developments.
If you have any questions or concerns, please do not hesitate to contact our customer service team via contact@solarisgroup.co.uk and https://customersupport.solarisgroup.co.uk/hc/en-gb/categories/19569362578973-Announcements-Updates
We may contact you again if there are any further updates,
Thank you for your understanding and cooperation.
Best regards,
Solaris EMI (Formerly Contis)